We take great care in packaging your orders using bubble wrap and sturdy cartons to ensure safe delivery. However, in the rare case your item arrives damaged or incorrect, we offer exchanges onlyno refunds.

To be eligible for an exchange:

  • Report the issue within 24 hours of delivery.
  • Send clear photos or videos of the damaged/incorrect item via WhatsApp ( 0324 4227464) or email.
  • The damaged piece must be returned to us for verification.

If you have any questions, feel free to reach out to us on WhatsApp.